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Services and support for students , Ngā ratonga tautoko tauira

We offer a wide range of support to help you have a positive student experience and to make the most of student life. Explore the variety of services we provide and find out how to access them.

Advice about studying at Massey

Contact us to ask us a question or get more information about studying with us, student life and student services.

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Student health centres

Our student health centres provide a wide range of medical services from skilled doctors and nurses. Clinics are open from Monday to Friday, and cost less than other health centres.

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Counselling services

You can get counselling support if you need help to work through and understand your problems.

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Disability support services

We offer personalised support services and resources for students with all disabilities, impairments or health issues.

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Academic advice to help with planning

Academic advisers can help you plan your qualification, enrol into courses and stay on track with your study.

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Massey Career Centre

We’re here to help you explore career options, both while you study and after you graduate.

Student nurse with a young child Student nurse with a young child Student nurse with a young child Student nurse with a young child

Students' association and clubs

The students' association gives you a helping hand and ensures your voice is heard. They also run student clubs and interest groups.

Student twirling two narrow rainbow flags, with a crowd of students in the background Student twirling two narrow rainbow flags, with a crowd of students in the background Student twirling two narrow rainbow flags, with a crowd of students in the background Student twirling two narrow rainbow flags, with a crowd of students in the background

Rainbow students at Massey

Be yourself in the rainbow of diversity at Massey – your safe, respectful and welcoming space for LGBTTIQA+.

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Student achievement support

Get help to succeed as a tertiary student, including support within a Māori or Pacific cultural worldview.

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Spiritual wellbeing, faith groups & chaplaincy service – Taha wairua

Discover faith communities, the chaplaincy service, and spiritual wellbeing at Massey campuses.

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Childcare on campus

Find childcare on the Auckland and Manawatū (Palmerston North) campuses.

Three children holding paint brushes while painting at Massey University Childcare Three children holding paint brushes while painting at Massey University Childcare Three children holding paint brushes while painting at Massey University Childcare Three children holding paint brushes while painting at Massey University Childcare

Student services fee explained

Find out how the student services fee is used to support your study journey and make your academic experience better.

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Sexual harm help & support

Sexual harm is not okay. If you are feeling unsafe, or have experienced or seen behaviour that concerns you, you can report it and get support.

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Harassment & racial discrimination

Bullying, harassment and discrimination is not okay at Massey. We can help you stop harassment of any kind.

Group of students walking out of Sir Neil Waters Lecture Theatres Group of students walking out of Sir Neil Waters Lecture Theatres Group of students walking out of Sir Neil Waters Lecture Theatres Group of students walking out of Sir Neil Waters Lecture Theatres

Independent support and advocacy services

Get free and confidential support with academic complaints or concerns, financial difficulties and tenancy issues.

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Making a complaint

Support with making a complaint about service delivery, behaviour of a student or staff member, or an outcome, so that you can understand and resolve issues.

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International students

Discover qualifications for international students and explore visas, insurance, fees, scholarships, living in New Zealand and more.

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Study & assignment support

Services and resources to help you boost your study and writing skills, improve your assignments and meet our academic standards.

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IT services & support

How to get help with your IT problems.

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Talkcampus

Talkcampus is a 24/7 mental health support app. The online global mental health support network allows students to access online support from anywhere, at any time, for as long as needed. Also available to student off-shore.

Scholars Massey

Scholars Massey is a community for peer networking and support for Massey University students who have been awarded scholarships.

Student development programme

Workshops, programmes, experiences and resources to help you develop transferrable skills, a growth mindset, and be successful in your chosen path.

Hardship & emergency support

Get emergency support to pay for unexpected medical bills or to meet your basic living costs.

Student pastoral care code of practice

The Education (Pastoral Care of Tertiary and International Learners) Code of Practice 2021 has been put together to make sure students have the best possible support system.

Student wellbeing framework

Guiding and supporting you through every stage of your learning journey.